Trust & safety
Vetted people. Secured access. Protected Seekers.
Letting someone into a home is the riskiest moment in any job, so we built the whole platform around it. Every Seeker is vetted and identity-bound, every door opens on a single-use grant with a full audit trail, and every visit is wrapped in protective tooling. Trust isn't a badge we wear; it's how the system is built.
Vetting
Trust starts before a Seeker ever reaches a door.
Every Seeker clears the same vetting baseline, and that verified identity is welded to every job they accept, so the person who turns up is provably the person we checked.
ID verification
Government-ID verification confirms a Seeker is who they say they are before they can take a single job.
DBS-checked
A Basic DBS on every Seeker as standard, escalated to Standard or Enhanced where the role legally qualifies. Seekers are re-checked on a rolling basis, not just at sign-up.
Right to work & references
Right-to-work confirmation and references complete the baseline, renewed on a schedule rather than checked once and forgotten.
Identity-bound to every job
Accepting a job is locked to an in-app identity check, so a login can't be shared or rented out. A shared account is a security incident, not a shortcut.
Vetting gates the work
A Seeker's verified vetting level decides which jobs they can even be offered. Higher-sensitivity work needs a higher bar.
Vetting is the moat
Account-renting has plagued other gig platforms. For home access it's unacceptable, so identity binding is non-negotiable here.
Secure access
No standing keys. No standing codes. Access that exists only when it should.
There's no abstract 'the Seeker has the key'. Access exists only as a narrow grant (bound to one verified Seeker, one property and one time window) created when a job is accepted and destroyed when the window closes.
Just-in-time, single-use codes
The access credential is released only at on-site check-in: a one-time, time-boxed code valid for this door, this once, by this person. Nobody keeps standing access between jobs.
Full audit trail
Open, close, collection and return are each timestamped, geo-stamped and attributed to a verified identity. The trail is the source of truth for any dispute or claim. There is no anonymous access.
Auto-revoke after the window
When the job window closes the grant revokes itself: the code dies, smart tokens are invalidated, key-safe codes are queued to rotate. Expiry is the default state; live access has to be earned each time.
Seeker safety
Protective kit for the person at the door, never surveillance.
This is lone work, often in empty or remote properties, often after dark. So safety is built in as protective tooling Seekers carry with them, not a way of watching them.
In-app check-in / check-out
A geo-confirmed check-in on arrival and check-out on leaving bracket every visit, and double as the lone-worker heartbeat. An open with no close is flagged instantly.
Live location & SOS
Live location for the active job lets help be routed fast, and a one-tap SOS raises a panic alert with the Seeker's location and job context attached, the highest-priority incident class.
Seeker-set check-ins
Opt-in lone-worker tooling the Seeker switches on and controls. They choose the cadence, and a missed check-in routes to a defined escalation path so nobody is silently out of contact.
Your data
We handle property data carefully, and you stay in control of it.
Property photos, occupant details and access logs are personal data. We treat them that way: capture only what the job needs, keep it no longer than we should, and keep the lines of responsibility clear.
UK GDPR & DPA 2018
Built to UK GDPR and the Data Protection Act 2018, with a documented lawful basis for everything we process.
Data minimisation
Media and records are minimised by design: we capture only what proves the work was done, with a defined retention schedule, not continuous tracking.
ICO-registered
Registered with the Information Commissioner's Office, with a clear controller/processor split set out with every client.
You stay the controller
For property and occupant data you remain the data controller; Seeky acts as your processor. AML and Right-to-Rent duties stay with you. Seekers capture evidence, they don't handle the transaction.
Why it holds together
Vetting, access and safety are one system, not three features.
The same identity check that vets a Seeker binds them to the job. The same check-in that releases a single-use code is the safety heartbeat that protects them. The same audit trail that proves chain-of-custody to a risk-averse client keeps everyone honest. Each piece reinforces the next, which is exactly why trust is the moat, not a marketing line.
And it's designed to be backed: the platform is built to operate with public liability cover, plus professional indemnity on the inspection and inventory reports you rely on. A no-show gets a fast replacement, or the job is on us. Cover arrangements and exact levels are confirmed with each agent at onboarding.
Trusted people, into your properties, safely.
Vetted, identity-bound Seekers, single-use access and a full audit trail on every job, for agents who can't compromise on who gets in.